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Project Type: Web-Based Training - WBT
This broad category describes all online learning delivered via the Internet or corporate intranet using web based technology. Using today's interactive development tools, Media 1 is able to create dynamic web-based solutions that are equally engaging and effective as CD-ROM delivered training, plus are easy to manage, update, and blend with other learning solutions.

For a demonstration of these or other Media 1 projects of interest, please contact us at (616) 935-1155 or solutions@media1.us

GAP Insurance WBT
Allied Solutions, LLC

Allied Solutions needed to train sales representatives about the features and benefits of the Gap Insurance product. Created in Authorware for view on the Web, the course teaches learners how to sell the product, counter objections, close the sale, and submit forms properly.

Award of Excellence. The Society for Technical Communication, West Michigan Shores Chapter.


Payment Shaver
Allied Solutions, LLC

Sales representatives need help persuading auto buyers to use the Payment Shaver product. This on-line course shows sales personnel how they can help their clients save money on the car they want. Through animated scenarios and a software simulation, the course illustrates how the product resolves real-life problems.


Mechanical Breakdown Protection WBT
Allied Solutions, LLC

A course to boost sales of Mechanical Breakdown Protection by informing sales representatives of the product's features and benefits


ServiceNet WBT
Herman Miller, Inc.

This course taught dealers how to use a custom web-based software package to broker deals.


BAAN Interactive Tutorials
Herman Miller, Inc.

Self-paced on-line training for furniture manufacturer Herman Miller, Inc.'s BAAN software rollout. The course highlighted how different team members would use the new BAAN software to perform work-related tasks.


ELJF MFP Basics
Hewlett-Packard Company

MFP Basics (MFP stands for Multi-Function Peripheral) is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The Media 1 portion of this module focuses on fax machines--their history, usage and theory of operation. Includes animated Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.


ELJF Toner
Hewlett-Packard Company

Toner is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. A detailed exploration of the care, usage, and troubleshooting of the HP LaserJet toner cartridge, this module includes animated Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.


ELJF Printer Languages
Hewlett-Packard Company

Printer Languages is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. Printer Languages is an introduction to the code languages (PCL, PJL, HPGL/2, PostScript) that printers and PCs use to communicate with one another to create print jobs. The module includes animated Show Me!, Try It!, and Review exercises. Of particular interest are the DOS Editor simulations.


ELJF Fonts
Hewlett-Packard Company

Fonts is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is a close look at fonts--their structure, characteristics, and use with HP LaserJet products. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.


ELJF Driver Basics
Hewlett-Packard Company

Driver Basics is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is an introduction to printer drivers, the software that controls printer functions and configuration options. Driver Basics includes animated Show Me!, Try It!, and Review exercises. Of particular interest are the driver tab tours and installation scenarios. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.


ELJF Operating Systems
Hewlett-Packard Company

Operating Systems is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is a high-level overview of and troubleshooting tactics for the Windows operating systems, including MS-DOS, Windows 3.1x, 9x, NT 4.0, 2000, and XP. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.


ELJF Connectivity
Hewlett-Packard Company

Connectivity is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is an examination of the cables, connections, and networks PCs and printers use to connect to one another and how those connections affect printing. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.


ELJF Media
Hewlett-Packard Company

Media is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The Media module is a study of the wide variety of materials that are printed on by HP LaserJet printers, including paper, envelopes, labels and transparencies.


ELJF Troubleshooting
Hewlett-Packard Company

Troubleshooting is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module, which includes tips, tactics, and procedures for troubleshooting HP LaserJet printer problems, leverages the information in the other 10 modules of the course. Includes animated scenario-based Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.


Award of Merit, The Society for Technical Communication.

ELJF Driver Basics
Hewlett-Packard Company

Driver Basics is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is an introduction to printer drivers, the software that controls printer functions and configuration options. Driver Basics includes animated Show Me!, Try It!, and Review exercises. Of particular interest are the driver tab tours and installation scenarios. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.


3100/3150 Features & Functions
Hewlett-Packard Company

This extensive on-line course was built to teach Hewlett-Packard call-center support technicians about the features and functions of the 3100/3150 printer/scanner/fax product. The course includes valuable real-life troubleshooting scenarios.

Distinguished Award; Best of Show, The Society for Technical Communication. International On-line Communication Merit Award.

HP Production Flow
Hewlett-Packard Company

This web-based course trains users of Hewlett-Packard's new Production Flow publishing software. Designed for use with HP's proprietary GLeEM tool, the course includes HTML text along with Flash animations to teach important concepts.


Award of Excellence, The Society for Technical Communication.

Developer Web Site: Animated Tours
Meijer, Inc.

Built for Web developers and managers, this course is an introduction to a company's web resources.The course uses a series of animated tours, including Development Methodology, Meeting Facilitation, and more. A Development Wizard helps programmers determine their needs for creating web applications.


Profit Learning Nugget
Meijer, Inc.

Retail managers and personnel used this web-based mini-course to learn more about a generally misunderstood topic: profit. Interactive exercises and on-screen characters guided learners in their discovery of the topic. The course was designed to track their performance.


Loss Prevention Report Writing WBT
Meijer, Inc.

The Loss Prevention staff of a major Midwest retailer needed help learning how to write accurate incident reports. Media 1 created an on-line course that stressed clear, concise, correct, fact-focused writing. The course featured photographed scenarios and interactive exercises to help learners improve their writing skills.


Award of Merit, The Society for Technical Communication.

Garden Center WBT
Meijer, Inc.

This multimedia course trains garden center personnel for a major Midwest retailer. The course covers retailing, maintaining the Garden Center, indoor/outdoor gardening supplies, gardening basics and lawn care.


Award of Excellence, The Society for Technical Communication.

Cash Office Help & TryIt! Tutorials
Meijer, Inc.

This course was designed to teach a major Midwestern retailer's personnel how to close and balance cash register drawers, handle deposits, maintain the drawers, and generate financial reports.

Distinguished Award, Society for Technical Communication. International Online Communication Merit Award.


Hazardous Materials Handling WBT
Meijer, Inc.

This course teaches warehouse managers and personnel from a major Midwest retailer how to properly identify, handle, store, and transport hazardous materials.


Team Trak'r
Meijer, Inc.

A major Midwest retailer was rolling out new time and attendance software. Challenge: How to teach personnel in every store how to use this new package. Media 1 created a web-based course for use as either a comprehensive tutorial or as a reference tool for return learners.


ISO 9001/2000 Overview Course
Rand E. Winters Group

ISO-9001 students used this interactive course as an introduction to ISO 9001/2000. Some of the highlights of this three-hour course include: transition issues from the 1994 standard, eight quality management principles, process approach, implementation & registration, sample procedures, reference materials, feedback questions, and graded quizzes.


Distinguished Award, The Society for Technical Communication.

Genisys Training Demo
SPX Corporation

This interactive demo trains end users of the Genisys automotive scan tool using animation and audio. The demo was designed for delivery on CD-ROM or the Web.

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