The Media 1 Team
The award-winning Media 1 team is a skilled group of professionals with a wide range of instructional design and online development abilities. Tools change, but basic skills and talents never go out of date. Media 1 recognizes this and has built a team of people with solid core competencies—professionals who have weathered multiple software and technology changes, and who will continue to serve you long after today's tools become yesterday's news. |
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Current Openings
Click here to view the base skills every Media 1 core team member must exhibit. |
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Chris Frederick Willis - CEO
Chris is CEO of Media 1, a West Michigan consultancy that helps large corporations prosper through engaging and effective learning and performance solutions. |
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Harrison Withers - Production Director
Harrison ensures that our content and production teams work together as one. He melds the best practices of technical communication and instructional design with usability, quality assurance, and accessibility, all while keeping the project budget and schedule on track. |
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Administrative Team |
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Bruce Duff - Controller
Bruce Duff comes to Media 1 as an experienced Controller and Certified Public Accountant with an extensive background (over ten years) in manufacturing, construction and service industries. |
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Penny Maki - Office Administrator
Besides handling our general office, insurance, accounts payable, and HR related business needs, Penny keeps one ear open at all times to make sure the right information gets to the right team member to meet client needs. Prior to joining Media 1, Penny served as an Executive Administrative Assistant. |
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Vickie Morgan – Business Development
Vickie Morgan brings a marketing specialty to the Media 1 business development team. Her responsibilities cover all marketing functions including strategy, media, and corporate branding and communications. She also supports her job-share partner in sales and business development. |
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Audra Troccko - Business Development
Audra manages client relationships, proposal coordination and marketing communications. |
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Content Team |
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Sandy Balkema PhD - Instructional Designer
"Dr. Sandy" earned her Ph.D. in English and Education from the University of Michigan and is an award-winning teacher, writer, and editor. She completed her Qualifying Examinations in Rhetoric and Composition; Sociolinguistics; English Pedagogy; and Curriculum and Instruction. Sandy acts in an ongoing consultative role throughout the instructional and information design phases of Media 1 e-learning. |
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Jill Bornemeier – Technical/Instructional Writer
Jill joined the Media 1 team in February 2006 after more than 10 years' experience in technical writing. Prior to joining Media 1, she wrote and created web-based user documentation for Avail Networks' hardware and software products. |
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Scott Byers - Content Director
Scott came to Media 1 with nearly 15 years' experience in print and Internet publishing and has successfully designed, scripted, and directed multiple award-winning e-learning projects as Media 1 Interactive Content Director. |
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John D. Chapin – Instructional and Information Designer
John brings more than 12 years of business communications, instructional design, and consulting experience to Media 1, having worked in entrepreneurial firms to develop customized solutions to solve client communication, performance, and management issues. |
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Blain Heneghan - Sr. Multimedia Consultant
Blain has worked as a technical writer since 1992 and participated in a wide variety of award-winning Media 1 projects including software manuals, online help systems, Show Me! software simulations, multimedia tutorials, and Job Aids. Prior to joining Media 1, Blain worked as a Technical Writer for SPX Corporation, documenting automotive testing products. |
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Ulysses Melen - Project Manager
A recent Automation Alley transplant, Ulysses Melen joined Media 1 from the Detroit area. He brings over 12 years of consulting and management experience in technical communications, knowledge-based systems, and blended learning solutions for industrial, manufacturing engineering, assembly line and design sectors. |
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Katerie Prior – Technical/Instructional Writer
Katerie has worked as a technical/instructional writer since 1998. Prior to Media 1, she contributed to training documentation for 3D CAD/CAM software, produced training materials for several fashion/textile design software programs, and created medical/dental online content a website design company |
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Pam Strait - Technical/Instructional Writer
Pam’s background includes the training of adult learners in both corporate and educational settings. Prior to joining Media 1, she served as an in-house computer software trainer and applications specialist in a business environment, providing software training and help-desk support for end-users. |
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Deb Woudenberg - Instructional Design Consultant
Deb Woudenberg, Instructional Design Consultant, joined Media 1 in May 2007 after more than 15 years’ experience in corporate training and consulting at leading global corporations such as Haworth, Inc. and Ford Motor Company. Deb’s strong suit is improving organizational performance through tangible results. |
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L. Michael Wykes – Instructional and Performance Design
Mike has been a successful leader, consultant, and practitioner of instructional design and human performance development for more than 15 years. He has led and successfully completed numerous interventions that have contributed directly to significant improvement in organizations in the manufacturing, healthcare, government, education, and service arenas. |
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Production Team |
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Jim Barnes - Multimedia Developer
Jim joined Media 1 after working with us as a freelancer, bringing with him more than ten years' experience in creative and technical design and animation. He excels in the areas of graphic design, web multimedia development and design, two- and three-dimensional modeling and animation, and audio/video composition, editing, and effects. |
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Chris Czinder -
Chris has been working with Media 1 since 2007. His skill-set covers a broad spectrum of multimedia technology including Photoshop, Illustrator, Flash, Premiere, Dreamweaver, 3D Studio Max, Lightwave, AfterFX, and Combustion.
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Jenni Kossack - Multimedia Developer
Jenni is gifted in animated storytelling; she has a strong background in drawing, painting, and cartooning, with four years of professional experience designing logos, characters, and comics for several companies. At Media 1, Jenni has developed skills in technical animation, and puts her storytelling background to work in making technical concepts easy to understand by a non-technical audience. |
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Brad Pennington - Multimedia Developer
Brad is a talented Flash programmer and animator, Macromedia Authorware programmer, and graphic artist. His other multimedia and programming skills include Macromedia Director, Macromedia Dreamweaver, UltraDev, Adobe Photoshop, Corel Photo Paint, AutoCAD, Visual Basic, and Midisoft Recording Studio. |
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Aaron Schaut -Aaron received his Bachelor’s degree in visual communication from Kendall College of Art and Design. He joined Media 1 in 2006 with several years of experience in broadcasting, animation, and print design for local television stations. He is proficient in most multimedia applications and is our in-house photographer as well as videographer.
Aaron is also a musician and regularly performs with his band in and around the Grand Rapids area.
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Robert Willis - Sr. Multimedia Developer
Robert is the Lectora, Authorware and LMS communication expert of the Media 1 team, as well as the main audio and custom music resource. He has completed certified training in multimedia authoring, Authorware Knowledge Object design, and ODBC database linking using Macromedia Authorware. |
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