Project Type: Scenario-Based Training
The term scenario is used to briefly describe the "setup" for the plot or action in a play or video. Media 1 uses animated scenarios in training sequences to model appropriate behavior in real-life, on-the-job situations.

For a demonstration of these or other Media 1 projects of interest, please contact us at (616) 935-1155 or solutions@media1.us

Mechanical Breakdown Protection WBT Allied Solutions, LLC A course to boost sales of Mechanical Breakdown Protection by informing sales representatives of the product's features and benefits GAP Insurance WBT Allied Solutions, LLC Allied Solutions needed to train sales representatives about the features and benefits of the Gap Insurance product. Created in Authorware for view on the Web, the course teaches learners how to sell the product, counter objections, close the sale, and submit forms properly. Award of Excellence. The Society for Technical Communication, West Michigan Shores Chapter. ELJF Printer Languages Hewlett-Packard Company Printer Languages is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. Printer Languages is an introduction to the code languages (PCL, PJL, HPGL/2, PostScript) that printers and PCs use to communicate with one another to create print jobs. The module includes animated Show Me!, Try It!, and Review exercises. Of particular interest are the DOS Editor simulations. ELJF Media Hewlett-Packard Company Media is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The Media module is a study of the wide variety of materials that are printed on by HP LaserJet printers, including paper, envelopes, labels and transparencies. ELJF Fonts Hewlett-Packard Company Fonts is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is a close look at fonts--their structure, characteristics, and use with HP LaserJet products. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool. ELJF Connectivity Hewlett-Packard Company Connectivity is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is an examination of the cables, connections, and networks PCs and printers use to connect to one another and how those connections affect printing. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool. 3100/3150 Features & Functions Hewlett-Packard Company This extensive on-line course was built to teach Hewlett-Packard call-center support technicians about the features and functions of the 3100/3150 printer/scanner/fax product. The course includes valuable real-life troubleshooting scenarios. Distinguished Award; Best of Show, The Society for Technical Communication. International On-line Communication Merit Award. ELJF Toner Hewlett-Packard Company Toner is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. A detailed exploration of the care, usage, and troubleshooting of the HP LaserJet toner cartridge, this module includes animated Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool. ELJF Troubleshooting Hewlett-Packard Company Troubleshooting is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module, which includes tips, tactics, and procedures for troubleshooting HP LaserJet printer problems, leverages the information in the other 10 modules of the course. Includes animated scenario-based Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool. Award of Merit, The Society for Technical Communication. ELJF Hardware Basics Hewlett-Packard Company Hardware Basics is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. An in-depth look at the mechanical and electrical components of HP LaserJet printers, this module includes animated Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool. Award of Merit, The Society for Technical Communication. HP Production Flow Hewlett-Packard Company This web-based course trains users of Hewlett-Packard's new Production Flow publishing software. Designed for use with HP's proprietary GLeEM tool, the course includes HTML text along with Flash animations to teach important concepts. Award of Excellence, The Society for Technical Communication. ELJF Operating Systems Hewlett-Packard Company Operating Systems is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is a high-level overview of and troubleshooting tactics for the Windows operating systems, including MS-DOS, Windows 3.1x, 9x, NT 4.0, 2000, and XP. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool. ELJF MFP Basics Hewlett-Packard Company MFP Basics (MFP stands for Multi-Function Peripheral) is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The Media 1 portion of this module focuses on fax machines--their history, usage and theory of operation. Includes animated Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool. ELJF Driver Basics Hewlett-Packard Company Driver Basics is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is an introduction to printer drivers, the software that controls printer functions and configuration options. Driver Basics includes animated Show Me!, Try It!, and Review exercises. Of particular interest are the driver tab tours and installation scenarios. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool. Cash Office Help & TryIt! Tutorials Meijer, Inc. This course was designed to teach a major Midwestern retailer's personnel how to close and balance cash register drawers, handle deposits, maintain the drawers, and generate financial reports. Distinguished Award, Society for Technical Communication. International Online Communication Merit Award.